Joe Shoen

speaker

611 appearances 1 recordings 1 series first heard Jul 2026 last heard 13 Jul

Joe Shoen’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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And I see how they're doing Cheerios.

And I'm thinking, well, how does that translate to what I'm doing?

Because it does translate.

And so I'm constantly doing that, and I encourage

Team members, what can you bring?

What can you see?

What did you experience?

What's the lesson that comes out of this?

And when I visit a store, I try to always ask the manager, he says, you've answered a lot of questions for me.

Is there something I need to know that I don't know?

And you'd be shocked what they tell you.

because they've been hoping someone would ask them.

They're grinding it out and they've learned a couple of precious things.

And because I ran a store myself for many years, this paint store I had, I believe that the people running there are as competent as the people here.

The rank does not determine competence.

It's just by accident that you're in different spots.

Competence is competence.

And so I've gotten so much help

from store managers who just tell me, here's what would make this go better.

I've got two children in the business, and they're pretty hot.

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