Joe Shoen
speaker
611 appearances
1 recordings
1 series
first heard Jul 2026
last heard 13 Jul
Joe Shoen’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
And I can tell you who doesn't call me.
What they learned was that it actually gave them more power in the customer's mind if they would share their cell phone.
The customer could call you at 2 in the morning.
It's possible.
That doesn't happen very often.
Mostly people respect it, and they say, well, you must be a decision maker.
If you can reach out like that, you're somebody of importance in your organization.
But I had, particularly with women who were a little bit, you know, how women, they want to see who's calling and all that.
And I said, well, you know, I just don't get the crank calls.
I just don't get them.
Most people try to respect it, and they call you because it's important.
And that flowed right down.
That maybe took a year from start to finish.
And I never compelled a single person, but I said, it's working for me.
If you try it, if it doesn't work for you, we'll pull back.
And people really appreciated that.
And, you know, today, of course, the phone is business.
I mean, everybody wants to do business on the phone.
So I try to hold U-Haul to five layers of management.
Myself,
Showing 421–440 of 611 · page 22 of 31
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