Joe Shoen

speaker

611 appearances 1 recordings 1 series first heard Jul 2026 last heard 13 Jul

Joe Shoen’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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EntreLeadership · What Every Business Owner Can Learn From U-Haul's Growth · 13 Jul 2026 podcast

Then I have what I call executive vice presidents, then regional vice presidents, then people who run a business unit like my daughter does, and then people who run a store.

So five levels.

It's very important to hold it as because of if you ever did that game in grade school where you tell something and it goes around the room and it comes out wrong.

Yes.

Well, that happens in organizations too.

And so I try to shorten that distance and then I oftentimes will communicate and copy all these people.

So you get the same message your boss got.

So it tends to help clarify between the two of them, well, what are we going to do today?

And they go, OK, not that I want to manage them.

I don't want to manage them at all.

But I'd like them to hear the same message.

And then they get more confidence.

Well, we're really going to do this.

It's not some wild scheme.

We've thought about it a little bit.

But keeping the line chain of command as short as possible

makes people participate.

So a lot of times, if I'm traveling, I may have all five of those people in the same room at the same time.

I try to always take a picture of it, because here's everybody at U-Haul.

Nobody else, we got nobody to call.

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