Joe Shoen

speaker

611 appearances 1 recordings 1 series first heard Jul 2026 last heard 13 Jul

Joe Shoen’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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And we believe in the diamond in the rough, which is, OK, fine, life didn't cause you to have X, Y, and Z, but do you want to learn?

Do you want to go ahead?

Let's give it a shot.

There is no...

handbook exactly on how to run U-Haul.

It's basically one person teaches the next person.

And so that becomes a, we don't call it mentoring, but in fact is mentoring.

So people teach, they are expected to teach their team what the job is.

And some people, you know, they like it and they just prosper in it.

So where we end up in a jam is sometimes with IT professionals and then with attorneys and accountants.

But even there, we have a guy working at our legal department whose mother works here.

He started here, you know, before he had a legal degree and he's now got a legal degree and he works here and he's doing great.

So the other one you see here is people tend to stay.

So we have a lot.

A 20-year person here is very ordinary.

It's almost, why are you celebrating it?

There's so much of it.

But that's a good thing.

It gives us a lot of continuity.

And also, again, in 20 years, a person will have highs and lows.

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