John Felkins

speaker

3,385 appearances 19 recordings 1 series first heard Jul 2026 last heard 2d ago

John Felkins’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months

Recordings per month over the last 12 months — 19 in all, peaking in Sep 2026 with 10.

Appearances

newest first · ▶ plays the moment

EntreLeadership · What Really Killed Blockbuster (It Wasn’t Streaming) · 16 Sep 2026 podcast

They had modern, efficient computer checkout processes using barcodes, which at the time was revolutionary. voice-verified

Then in 1987, they sold to voice-verified

Investors for $18.5 million. voice-verified

They started buying up local video stores left and right. voice-verified

And over the years, they grew aggressively by opening a new blockbuster store at the rate of something like every 17 hours, they were opening a new store. voice-verified

By the early 90s, they were global. voice-verified

Then they got bought by a company called Viacom for $8.4 billion. voice-verified

That was 1990. voice-verified

And I want you to remember Viacom because we're going to talk more about them later. voice-verified

For the next decade, Blockbuster dominated the market. voice-verified

But the whole time, there was a problem hiding underneath all of that. voice-verified

A huge part of their annual revenue came from something that eventually would light the fuse of their demise. voice-verified

And that was late fees. voice-verified

They charged a dollar every day a video was late. voice-verified

By 2000, that added up to $800 million in late fees a year. voice-verified

You had to drop your video off by noon, which was super inconvenient. voice-verified

And they knew that. voice-verified

It was on purpose. voice-verified

They cared more about their bottom line than their customers. voice-verified

And they got addicted to the money they made with late fees. voice-verified

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