John Robbins
👤 SpeakerAppearances Over Time
Podcast Appearances
Because maybe the video is them saying, Mr. Robbins, just so you know, we've replaced the machine.
I'm going to ask you a question that you may not like.
Was the plug you were putting in to the socket definitely attached to the Nespresso machine?
Yes.
And you checked that?
Yes.
Yes.
Now, have you replied?
Yes.
That's too, you need to think before you email is a motto of mine.
Do you know what I find always works?
Because are you sure it's different?
Yeah.
Are you sure?
Do you know what I find always works when it comes to customer relations and emailing corporate people?
Oh no, they've replied.
Swearing.
That's not how they reply.
They've said it's a different machine.
This is unbelievable.