Jon Stead
speaker
382 appearances
1 recordings
1 series
first heard Jul 2026
last heard 7 Jul
Jon Stead’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
So I'd focus it on really understanding what your customers actually value in your proposition.
What is it that is the value to them?
Because it's very easy, you know, as a product vendor or a service observer to obsess around, oh, here's what we do for people.
And it's all about our stuff.
But actually, what is it
that they really value because that's what's going to assist over time.
That's what you're going to get your reputation for.
That's what people are going to continue to pay for when there are things that they can do themselves.
And actually, it's one time with benefits of AI that challenge yourself on actually how can I do that one thing 10 times better and just reinforce that core value prop because the stuff that was a sort of filler around that may fall by the wayside.
It may change.
It may be less important.
But what is it that clients actually value?
And I'd
you have to ask clients that themselves.
You cannot put words in their mouth.
You can't just sit there on a whiteboard and think about, well, here's what we do and this is why we're great.
You have to actually sit in your client's shoes and hear their language and their language is what should give you the answer on that.
And I think if you stay true to that, I think that will help you sort of navigate through the twist in terms of running a services firm that is guaranteed to be front end games every single year.
And this year is definitely no different.
Yeah, so check us out on www.cmap.io or you'll find me on LinkedIn as well.
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