Jonny Adams

Knowing that you're probably measured off MPS, but actually you know the input is good employee satisfaction. So what are three things that you know of that could work? Again, in the service industry, it's not a problem because they could be transferable to other industries, but any off the top of your head that you could deploy as a manager? Will Barron

Knowing that you're probably measured off MPS, but actually you know the input is good employee satisfaction. So what are three things that you know of that could work? Again, in the service industry, it's not a problem because they could be transferable to other industries, but any off the top of your head that you could deploy as a manager? Will Barron

Yeah, yeah. I think this is so helpful just to try and get some of these amazing tips out. And I can hear already a few that I'm thinking of is when you structure a business, you need to think about what type of person you're going to be recruiting, you know, task oriented versus relationship oriented.

Yeah, yeah. I think this is so helpful just to try and get some of these amazing tips out. And I can hear already a few that I'm thinking of is when you structure a business, you need to think about what type of person you're going to be recruiting, you know, task oriented versus relationship oriented.

I'm thinking actually to your point, you know, what do you wrap around that to keep people and retain people, you know, that relationship opportunity to create space for people to build relationships. Is there anything else that you would say for when, well, not managers, but when anyone is building relationships from the tier to a tier, is there anything that they should be doing?

I'm thinking actually to your point, you know, what do you wrap around that to keep people and retain people, you know, that relationship opportunity to create space for people to build relationships. Is there anything else that you would say for when, well, not managers, but when anyone is building relationships from the tier to a tier, is there anything that they should be doing?

Any ideas, you know, meetings, how they should structure meetings one-to-one, how they should structure that? Anything like that, Mike, would be helpful.

Any ideas, you know, meetings, how they should structure meetings one-to-one, how they should structure that? Anything like that, Mike, would be helpful.

Or they don't know it. The leaders don't know it themselves. And they're just running around doing things without any vision, purpose, mission together that's tying them all into one direction. I think we were listening to someone else, Matt, recently. It's like, why do armies march? That's a great question. And even someone who was in the army didn't know the answer.

Or they don't know it. The leaders don't know it themselves. And they're just running around doing things without any vision, purpose, mission together that's tying them all into one direction. I think we were listening to someone else, Matt, recently. It's like, why do armies march? That's a great question. And even someone who was in the army didn't know the answer.

But it shows conformity, right? It shows that you're all in one direction, that you're all marching in that direction in unity.

But it shows conformity, right? It shows that you're all in one direction, that you're all marching in that direction in unity.

Well, it's so tough. One takeaway. That's all I'm allowed, Matt. I'm afraid so. Oh, come on. Well, let me just prefix it with the fact that I came off that conversation with Leslie. She's a person that just gives you so much energy. She's someone that...

Well, it's so tough. One takeaway. That's all I'm allowed, Matt. I'm afraid so. Oh, come on. Well, let me just prefix it with the fact that I came off that conversation with Leslie. She's a person that just gives you so much energy. She's someone that...

I think if I was 10 years younger and she was leading the workforce and there was an opportunity to work at one of the institutes that she worked at, I'd snap it up. I think there's two things for that. One, she's just tireless in her motivation, her energy. I don't think you get away with just chilling on a day.

I think if I was 10 years younger and she was leading the workforce and there was an opportunity to work at one of the institutes that she worked at, I'd snap it up. I think there's two things for that. One, she's just tireless in her motivation, her energy. I don't think you get away with just chilling on a day.

Secondly, clearly with her expertise and knowledge of sales, it comes across differently. And one of the things that she said, and my key takeaway is the word that she said many time over. I wonder how many times she said Gong would probably be able to pick it up, is integrity. And I go back to my career and think about the sales roles I've had. And I think there's a bad name about selling.

Secondly, clearly with her expertise and knowledge of sales, it comes across differently. And one of the things that she said, and my key takeaway is the word that she said many time over. I wonder how many times she said Gong would probably be able to pick it up, is integrity. And I go back to my career and think about the sales roles I've had. And I think there's a bad name about selling.

And the bad name comes from where people have been missold. Or when they've been sold or purchased, the actual benefit has not been seen and the value outweighs that. So, you know, there's been a cost issue. And I think the word integrity is really important because that makes it much more value based as that has given me the insight of going, well, 10 years ago, did I sell with integrity?

And the bad name comes from where people have been missold. Or when they've been sold or purchased, the actual benefit has not been seen and the value outweighs that. So, you know, there's been a cost issue. And I think the word integrity is really important because that makes it much more value based as that has given me the insight of going, well, 10 years ago, did I sell with integrity?