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Jonny Adams

๐Ÿ‘ค Speaker
462 total appearances

Appearances Over Time

Podcast Appearances

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

And I'd say that I've been quite fortunate because every business I've worked with has has had some relationship to SBR and the DNA that we work with. So I've been fortunate on that aspect. And at SBR, we constantly think about buying atmosphere and having conversations around integrity. So For me, that's a really strong word that she shared with us.

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

And I'd say that I've been quite fortunate because every business I've worked with has has had some relationship to SBR and the DNA that we work with. So I've been fortunate on that aspect. And at SBR, we constantly think about buying atmosphere and having conversations around integrity. So For me, that's a really strong word that she shared with us.

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

It gave me an opportunity to reflect back on my own experience in sales to go, do I sell with integrity? I really do think I do, but I must carry on doing that because that's key to customer centricity. So that's my key, key takeaway, Matt. I only had one thanks to that, but what's your one takeaway? Okay.

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

It gave me an opportunity to reflect back on my own experience in sales to go, do I sell with integrity? I really do think I do, but I must carry on doing that because that's key to customer centricity. So that's my key, key takeaway, Matt. I only had one thanks to that, but what's your one takeaway? Okay.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

Matt, lovely to see you. Leslie, it's fantastic to have you on today. Thank you so much for joining us. What's been going on? Two things. I've been on a nice vacation holiday over a number of days, which has been fantastic. I went away with my wife. It was our last trip before having a baby. So it was sort of one of those where we were really sort of planning the most important things of our life.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

Matt, lovely to see you. Leslie, it's fantastic to have you on today. Thank you so much for joining us. What's been going on? Two things. I've been on a nice vacation holiday over a number of days, which has been fantastic. I went away with my wife. It was our last trip before having a baby. So it was sort of one of those where we were really sort of planning the most important things of our life.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

But I still managed, Matt, and you're going to roll your eyes and Leslie, sure, you might do too. But I still managed to actually come back for a day of work during that trip. And I think that sort of puts things into perspective that

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

But I still managed, Matt, and you're going to roll your eyes and Leslie, sure, you might do too. But I still managed to actually come back for a day of work during that trip. And I think that sort of puts things into perspective that

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

It's all about balancing life and work at the moment here at SBR as we're looking to grow and scale into one of the biggest and best sales consultancies in the world. I think there's those sort of things that you need to do. But equally, I managed to have some fantastic time over in Spain, ate loads, drank every single day, which was a bit unfortunate because my wife obviously couldn't drink much.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

It's all about balancing life and work at the moment here at SBR as we're looking to grow and scale into one of the biggest and best sales consultancies in the world. I think there's those sort of things that you need to do. But equally, I managed to have some fantastic time over in Spain, ate loads, drank every single day, which was a bit unfortunate because my wife obviously couldn't drink much.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

But we had a wonderful time whilst balancing work and a lovely break together. So yeah, that's what's been going on in my life.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

But we had a wonderful time whilst balancing work and a lovely break together. So yeah, that's what's been going on in my life.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

What do you mean by that in your context, Lesley? Thanks for the congratulations.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

What do you mean by that in your context, Lesley? Thanks for the congratulations.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

So interesting. Someone was bleating on LinkedIn, no offence to those that do that, but they were talking about a four-day week and how powerful it is. And my point was, well, you can do a four- or five-day week, but actually it's the flexy part. I think what you call harmony, I absolutely advocate that work-life harmony piece.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

So interesting. Someone was bleating on LinkedIn, no offence to those that do that, but they were talking about a four-day week and how powerful it is. And my point was, well, you can do a four- or five-day week, but actually it's the flexy part. I think what you call harmony, I absolutely advocate that work-life harmony piece.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

My wife's Irish, as you know, Matt, and Leslie, you'd probably know this being Irish. Her point is, if I can't do it, then at least one of us has to do it. So she's all for me drinking beers.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

My wife's Irish, as you know, Matt, and Leslie, you'd probably know this being Irish. Her point is, if I can't do it, then at least one of us has to do it. So she's all for me drinking beers.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

Oh, brilliant. I completely advocate the trust piece as the key pillar. It's a bit like Maslow's hierarchy. You need to support the bottom foundation before you can go to the next stage. But the way you've talked about that, how your CRO put you into a position to produce the trust, then the productive conflict, I think that's something that's missing.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

Oh, brilliant. I completely advocate the trust piece as the key pillar. It's a bit like Maslow's hierarchy. You need to support the bottom foundation before you can go to the next stage. But the way you've talked about that, how your CRO put you into a position to produce the trust, then the productive conflict, I think that's something that's missing.