Juan de Castro

speaker

569 appearances 7 recordings 1 series first heard Jun 2026 last heard 11 Aug

Juan de Castro’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 7 in all, peaking in Jul 2026 with 3.

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Making Risk Flow | The Future of Insurance · Why Operations Is the Ultimate Growth Engine in Insurance | Ann Haugh · 29 Jul 2026 podcast

Your financial results are extremely healthy.

I mean, it might come back to the point about messaging and communication you mentioned earlier, but how do you get on board all those underwriting teams?

So let's move now into like your current group COO role.

So what are your key priorities now in this?

We've talked about the history and of your access free leadership, this initiative, how we work that you were doing while you were leading his access free.

What are your priorities now in your new role of group COO?

And I think to your point is like some of these AI initiatives are about doing these things cheaper, but I think more importantly, they're about doing it faster to provide better service for the broker, creating a more exciting environment for your underwriters so that you can attract better underwriting talent.

And I really like how part of your answer really touches on creating the best culture and the best team that will allow you to really double the size of a business at the fraction of the cost, which I think you summarized really well.

Actually, I think this is a good segue.

I think I wanted to talk a bit about talent and mentorship, which is something I know you're very big on.

And for example, I know you're sponsoring the Women's CRG initiative.

You're building underwriting training programs.

How do you think about, especially, again, in the context of AI, as you said, where there's this fear of AI is going to take away jobs.

How do you develop the talent of the future at Access?

And I really like, I think you just made the point about this concept of cross-functional careers or really developing people who have had exposure to operations and underwriting and finance.

And I think this becomes even more relevant in today's world, right?

Where like, when you're thinking about

AI, you cannot look at it exclusively from a technical perspective or exclusively from an underwriting perspective.

You need really the talent that can look at it holistically and say, okay, like, is there a better way of running our underwriting workflows?

So what is your advice for perhaps people with like less

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