Juan de Castro

speaker
569 appearances 7 recordings 1 series first heard Jun 2026 last heard 11 Aug

Juan de Castro’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
3 · Jul OctJan 26AprJulnow

Recordings per month over the last 12 months — 7 in all, peaking in Jul 2026 with 3.

Appearances

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I'm also fascinated about that transition.
Like, how does it feel?
What is different?
Like, how...
How does your mindset and your day-to-day change from being a CEO into being a COO?
But I assume also having been a CEO also gave you the commercial mindset and the strategy required to also be a better COO, I assume, right?
Because sometimes you see some CEOs which are like very operations and process focused, but they might be missing the more strategic and commercial angle.
And one of the initiatives you led probably three years ago was, I think you called it, How We Work.
Tell me a bit more about what was it about?
What was the trigger for that initiative?
What were the pain points that you were trying to solve?
So perhaps for those, so to bring it to life and for those who are less close to the initiative itself, like give us a couple of examples, one or two examples of how does it feel, the ways of working different now from that end of 2023?
And how do you create that alignment across all those teams, IT, operations, finance, on the writing?
Is it through shared objectives?
Is it through bringing them together as working groups?
How do you actually create that alignment?
And then you were talking about some of the initiatives you're running to drive automation, operational excellence, which is notoriously difficult sometimes with underwriting teams.
But I would imagine even more so in a company like Axis.
I mean, you have already fantastic results.
So obviously the first reaction to any change initiative might be, why do we need it?
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