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Kate Gulliver

๐Ÿ‘ค Speaker
91 total appearances

Appearances Over Time

Podcast Appearances

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

Our brand is important because you want to ensure the delivery experience is high quality.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

So we think that the category itself lends itself to bringing people to our site and engaging them in a unique way.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

One thing that we can do with AI is help get more personalized for your style preferences.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

I'm sure if the three of us were to pick an end table, we'd all pick different end tables.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

What we'd love to do is make sure that when we land on the site, we're serving up to each of us exactly that end table that we want.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

Generative AI allows us to do that in a faster, more nimble way.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

It also allows you to play around with discovery.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

So if you were to go on the app today into the Discover tab, you'd see a whole catalog of images.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

And you can create more yourself if you want.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

that are, you know, Gen AI created that then allow you to shop the catalog based on the type of room that you're designing or the aesthetic look that you're looking for.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

And I think that kind of engagement and interaction is really compelling in this category.

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