Kate Morris

Like we all know what that feels like.

Like I'm sure Ben's done that before.

I've probably done that before, but I'm aware and we always want to improve it.

And that's, again, comes down to communication.

But like don't be that person.

And it comes down to when I think of active listening,

one, I'm listening to you.

My body language is facing towards you.

I'm using my hands, like nonverbal cues to let you know that I'm listening.

Like there's all of these things that we can do.

Like this is like from a counseling lens.

There's all of these like nonverbal and verbal things that we can like, you know, when you talk and I'm like, aha, like those things matter.

And if you want someone to feel welcome and in a business sense, you want someone to feel listened to, those are the things you can work on.

Let's use the stark example of like,

someone inquires about coaching, something we would never do, but I know people do.

Say I'm like, hey, Kate, I want you to help fitness coach me.

And if you responded and I told you this like story about what I'm doing at the moment, what I'm working towards, whatever, I was in depth.

And then you responded, hey, babe, something generic, something generic, something unrelated to what I've said.

Exactly.

Like say I was like, I don't want to track calories.