Kristoffer Lundberg

speaker

408 appearances 1 recordings 1 series first heard Jun 2026 last heard 23 Jun

Kristoffer Lundberg’s voice in public audio — every appearance, attributed to the second.

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Making Risk Flow | The Future of Insurance · Think Slow, Execute Fast: The New Playbook for Vertical AI Transformation in Insurance | Kristoffer Lundberg · 23 Jun 2026 podcast

So this year, when we're planning this is... So if we go back to our Europe conference, so for those who don't know, we do three big shows, London, New York, Hong Kong.

So we have a really global perspective on what's going on in the industry.

And back in March, when we did our London conference,

When I went through the survey, almost a big majority of all of our customers or attendees said, we want to see real case studies.

We want to see real use cases of how AI is being deployed at scale.

And that's something which internally in my team going into the US show now here in June, I said, we need to look for and find examples of where this technology is not just in pilot mode, but where it's actually in production.

So that's been probably the main question looking at.

So that's one question.

Then the other question for me, and this is more me thinking about how our conference evolves, is what impact will OpenAI and Anthropic and the likes of this have on the existing tech industry and insurance, meaning the existing players that are providing?

Will they be able to replace

Will it be a partnership with it?

Like, how will that dynamic be when you start having these frontier models come into the industry?

And how much will that, you know, you've had the term SaaS apocalypse, right, come out and everyone's talking about the stock of service now, sales forward being down.

Like, how much is that also impacting the tech vendors in the insurance space?

Those are probably two things.

So perhaps the data being on the first one, on the real case studies of how AI is actually driving value.

Have you been able to answer this question?

What have you heard in the last couple of days around what are the ingredients of actually driving value at Pace?

What's the right way for approaching an AI transformation?

Yeah, so I think the most interesting one that I saw was the one that was announced yesterday with Travelers and OpenAI.

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