Leo Mirani
speaker
175 appearances
2 recordings
1 series
first heard Jul 2026
last heard 3 Aug
Leo Mirani’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 2 in all, peaking in Aug 2026 with 1.
Appearances
I deal with the train ticketing website.
And because I'm a journalist, I go to a lot of government websites to find information and data and this sort of stuff.
And in summary, they all suck.
Yes, this is not representative.
Most of them are worse.
Why are they bad?
I think the real question is even slightly better than that.
This is a country that's famous for tech, right?
And we have quite a lot of good consumer tech, actually.
I have a whole bunch of great Indian apps that I use, which are fantastic.
But our government websites suck.
So why are they so bad?
The first reason is that the Indian government does not think about what is known as UX or user experience.
It's a bit of jargon.
It was coined in 1993.
It entered official government guidelines for Indian websites in 2023.
The second reason is that for the longest time, the Indian government has not sort of thought to itself, how do I use this wonderful new technology called the internet?
You may have heard of it, Jason, to do things.
Instead, it's like, how do I replicate paper processes on this weird new technology?
The third reason is that a lot of these government websites are built by an in-house body called the National Informatics Center, which is reasonably competent, but does not have the power to push back against its political and bureaucratic masters who, when they say, I want scrolling text and I want big portraits of myself.
Showing 101–120 of 175 · page 6 of 9
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