Luis Baez
๐ค SpeakerAppearances Over Time
Podcast Appearances
The best career experience I've ever had was at LinkedIn. The culture is bar none. And I mean, you would expect so, right? They're the world's largest professional network. And so the ways that you build your career and the kind of career experience that you have are very carefully designed.
The best career experience I've ever had was at LinkedIn. The culture is bar none. And I mean, you would expect so, right? They're the world's largest professional network. And so the ways that you build your career and the kind of career experience that you have are very carefully designed.
So I borrow a lot of my ideas and my playbooks from the experiences that I had there and from the leaders that I engaged with while I was there.
So I borrow a lot of my ideas and my playbooks from the experiences that I had there and from the leaders that I engaged with while I was there.
It is not impossible. I'm going to say that it certainly takes some time and some effort and investment. It takes some shedding of old skin and old assumptions about how we do business and how we should be doing business. But once you let go and you put your faith in the process and in the methodology, it can be a really wonderful experience for everyone.
It is not impossible. I'm going to say that it certainly takes some time and some effort and investment. It takes some shedding of old skin and old assumptions about how we do business and how we should be doing business. But once you let go and you put your faith in the process and in the methodology, it can be a really wonderful experience for everyone.
It can be a really wonderful experience for you as a leader to see that your team is optimally productive and people are happy and you are trending to hit your own goals for your higher ups. And then the people who are engaging directly with customers, they feel a sense of responsibility to the customer in a very different way. They feel like a stakeholder and an owner in it.
It can be a really wonderful experience for you as a leader to see that your team is optimally productive and people are happy and you are trending to hit your own goals for your higher ups. And then the people who are engaging directly with customers, they feel a sense of responsibility to the customer in a very different way. They feel like a stakeholder and an owner in it.
How much time have we got left? So, you know, for context, again, I'm someone that's first generation, didn't have any family that were corporate. So I didn't have any sense for like how to navigate these spaces. I'm also an okay man. And so I inherently have connected with leaders and colleagues and people that didn't really exist.
How much time have we got left? So, you know, for context, again, I'm someone that's first generation, didn't have any family that were corporate. So I didn't have any sense for like how to navigate these spaces. I'm also an okay man. And so I inherently have connected with leaders and colleagues and people that didn't really exist.
make me feel welcomed or found ways to try to throw daggers at my back or interrupt my sales flow or my relationships with customers, right? Like I've had some issues like really navigating my career. And so I want to contextualize all of it. I think it's really important to recognize that not everyone has this sort of work experience where we get to clock in and clock out.
make me feel welcomed or found ways to try to throw daggers at my back or interrupt my sales flow or my relationships with customers, right? Like I've had some issues like really navigating my career. And so I want to contextualize all of it. I think it's really important to recognize that not everyone has this sort of work experience where we get to clock in and clock out.
Some of us have to do double time while we're on the clock. At first, I fumbled when it came to sales and selling. I wanted to control the conversation, be the smartest person in the room, and I didn't want to lose face. There was so much anxiety because I'd never been trained. But as I progressed and I was moving up the ladder, I started to become methodical in my approach. I started to
Some of us have to do double time while we're on the clock. At first, I fumbled when it came to sales and selling. I wanted to control the conversation, be the smartest person in the room, and I didn't want to lose face. There was so much anxiety because I'd never been trained. But as I progressed and I was moving up the ladder, I started to become methodical in my approach. I started to
Think about, okay, and when I walk into conversations with customers, typical profile, same anxiety, same line of questions, I'm going to make sure that I'm prepared with answers, examples, case studies, stats, et cetera. So it took some time to build that fluency and understanding the customer very confidently addressing their hesitation and objection, right?
Think about, okay, and when I walk into conversations with customers, typical profile, same anxiety, same line of questions, I'm going to make sure that I'm prepared with answers, examples, case studies, stats, et cetera. So it took some time to build that fluency and understanding the customer very confidently addressing their hesitation and objection, right?
That was like one big skill and area of confidence that I developed over time. And then there was this other thing about the mindset shift. Once I got comfortable with a methodical or repeatable process to selling that took away the anxiety from me showing up for that customer, but also ensured that I wasn't showing up and throwing up and actively listening to the customer.
That was like one big skill and area of confidence that I developed over time. And then there was this other thing about the mindset shift. Once I got comfortable with a methodical or repeatable process to selling that took away the anxiety from me showing up for that customer, but also ensured that I wasn't showing up and throwing up and actively listening to the customer.
Then there was the pursuit of bigger deals, going from selling $200,000 deals to $2 million deals to $20 million deals. The mindset shift, as I kept going up in my career from selling mid-market to enterprise sales, what I came to realize is that it actually takes the same amount of anxiety, effort, process, resources, et cetera, to close a $200,000 deal as it does a $20 million deal.
Then there was the pursuit of bigger deals, going from selling $200,000 deals to $2 million deals to $20 million deals. The mindset shift, as I kept going up in my career from selling mid-market to enterprise sales, what I came to realize is that it actually takes the same amount of anxiety, effort, process, resources, et cetera, to close a $200,000 deal as it does a $20 million deal.