Mario Carbone

It's all digital. So once you call for the second time, Immediately, the person that's on my team that's picking up the phone or looking at the email has side-by-side your information. You're at the back of your baseball card. Here's what you do. Here's who you are. Here are your likes, dislikes. Here's what you spent. Here's et cetera, et cetera, et cetera. Not that it's always about spending.

It's all digital. So once you call for the second time, Immediately, the person that's on my team that's picking up the phone or looking at the email has side-by-side your information. You're at the back of your baseball card. Here's what you do. Here's who you are. Here are your likes, dislikes. Here's what you spent. Here's et cetera, et cetera, et cetera. Not that it's always about spending.

It's all digital. So once you call for the second time, Immediately, the person that's on my team that's picking up the phone or looking at the email has side-by-side your information. You're at the back of your baseball card. Here's what you do. Here's who you are. Here are your likes, dislikes. Here's what you spent. Here's et cetera, et cetera, et cetera. Not that it's always about spending.

We just want to curate a room so that it's not random.

We just want to curate a room so that it's not random.

We just want to curate a room so that it's not random.

Anything that would kind of... I mean, they're going to see through those. Yeah. Yeah. I mean... Walk up reservations because at that point you're at their mercy. Thank you so much. I think try to kill with kindness. You'll take anything. Listen, I'll take I'll take your worst two seats. I'll take the bar stools. I'll take whatever you got. So instead of trying a big shot. Yeah.

Anything that would kind of... I mean, they're going to see through those. Yeah. Yeah. I mean... Walk up reservations because at that point you're at their mercy. Thank you so much. I think try to kill with kindness. You'll take anything. Listen, I'll take I'll take your worst two seats. I'll take the bar stools. I'll take whatever you got. So instead of trying a big shot. Yeah.

Anything that would kind of... I mean, they're going to see through those. Yeah. Yeah. I mean... Walk up reservations because at that point you're at their mercy. Thank you so much. I think try to kill with kindness. You'll take anything. Listen, I'll take I'll take your worst two seats. I'll take the bar stools. I'll take whatever you got. So instead of trying a big shot. Yeah.

Humbling yourself. Because that's all they've got, right? All they've got is this little bit of power that they've been given at this front desk, to your point. I would go with, listen, I'll take whatever it is. Give me your worst two seats. I'll be happy tonight. I'll be in and out quick. Yeah, try it out.

Humbling yourself. Because that's all they've got, right? All they've got is this little bit of power that they've been given at this front desk, to your point. I would go with, listen, I'll take whatever it is. Give me your worst two seats. I'll be happy tonight. I'll be in and out quick. Yeah, try it out.

Humbling yourself. Because that's all they've got, right? All they've got is this little bit of power that they've been given at this front desk, to your point. I would go with, listen, I'll take whatever it is. Give me your worst two seats. I'll be happy tonight. I'll be in and out quick. Yeah, try it out.

Because they have to worry about what's been plotted for the night, right? So at Carbone, it's about a two-and-a-half-hour meal. So we're plotting these reservations, right? It's a very tricky little dance that we're assuming the 5.30 reservation is going to be done at 8 o'clock, right? But it may not happen that way.

Because they have to worry about what's been plotted for the night, right? So at Carbone, it's about a two-and-a-half-hour meal. So we're plotting these reservations, right? It's a very tricky little dance that we're assuming the 5.30 reservation is going to be done at 8 o'clock, right? But it may not happen that way.

Because they have to worry about what's been plotted for the night, right? So at Carbone, it's about a two-and-a-half-hour meal. So we're plotting these reservations, right? It's a very tricky little dance that we're assuming the 5.30 reservation is going to be done at 8 o'clock, right? But it may not happen that way.

So the fact that if they've got an extra table, they might give it to you if you're like, I'm going to be in and out quick. Does how you dress for the walk-up make any difference? It depends on the restaurant.

So the fact that if they've got an extra table, they might give it to you if you're like, I'm going to be in and out quick. Does how you dress for the walk-up make any difference? It depends on the restaurant.

So the fact that if they've got an extra table, they might give it to you if you're like, I'm going to be in and out quick. Does how you dress for the walk-up make any difference? It depends on the restaurant.

I would trim it a little. I think it depends on the restaurant a little bit. But really, I would say kill them with kindness. Try to get in and out quick. I'll take any seat you got.

I would trim it a little. I think it depends on the restaurant a little bit. But really, I would say kill them with kindness. Try to get in and out quick. I'll take any seat you got.