Mark Jerrell
speaker
1,409 appearances
2 recordings
1 series
first heard Jun 2026
last heard 8 Jul
Mark Jerrell’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 2 in all, peaking in Jul 2026 with 1.
Appearances
My name is Robert Nesbitt.
I'm the Community Resource Center Division Director for the Department of Community Resources.
Joining me this afternoon is Steve Sweat, Senior Project Manager with the Asset and Facility Management Department.
Today, we will provide an update on our effort to reimagine the future Community Resource Center strategy,
My portion of the presentation will focus on the high levels of customer demand we are seeing at the CRCs and how that demand should inform future planning.
Steve will then present facility options and the operational impacts of CRC planning decisions.
I want to note our presentation today was developed in close collaboration with HHS DCM, Dr. Kim Campbell, and the HHS leadership team, which includes the HHS department directors, many of whom are here today, as well as many other members of the leadership team.
And I want to thank them for their collaboration and hard work on this project.
I'll begin with the purpose of the presentation today, an overview of the CRC model, the current customer volumes we're seeing, and factors that may drive future customer growth.
I'll then provide historical context on the evolution of health and human services delivery in Mecklenburg County and the vision that led to the CRC model, the why behind the CRC operations.
After that, Steve will walk through future CRC facility options and their operational impacts with a particular focus on public health clinical operations.
Then we'll have time for questions and discussion, of course.
In March, the HHS leadership team was asked to evaluate how we can continue expanding access to health and human services while reducing capital improvement plan costs.
We partnered with the county's GIS team to analyze the latest data regarding where HHS customers reside, and we worked closely with AFM to reimagine CRC facility options.
The scenarios we're presenting today reflect extensive data analysis and collaboration across county departments outside of Health and Human Services as well.
In this section, I'll provide a brief overview of the CRC model and the growing customer demand.
But before I get into the CRC model itself, I do want to ground the CRCs in the overall health and human services system for our county.
Mecklenburg County's four HHS departments are structured as a consolidated human services agency with more than 3,000 employees.
Together, these departments provide a wide range of services to more than 400,000 residents each year.
This includes 30 plus mandated state and federal functions such as food nutrition services, commonly known as SNAP, Medicaid, WIC, and many others.
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