Mark Wales

speaker
3,479 appearances 5 recordings 3 series first heard Mar 2026 last heard 6 Jul

Mark Wales’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months
2 · Jul OctJan 26AprJulnow

Recordings per month over the last 12 months — 5 in all, peaking in Jul 2026 with 2.

Appearances

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And she's, because she's dealing with volunteers, she kind of knows how to.
She can't tell people what to do.
She's just got to bring them all with you and.
I heard there was one of the business leaders, I think McKinsey said that.
He goes, you have to understand everyone here is a professional volunteer.
Yeah, yeah.
They're choosing to be here.
Right.
You know, they've chosen this company.
Like you have to treat them with that respect.
Yeah, yeah.
you know, respect that they're treating them like adults and take everyone with you.
Um, I think the big one is that, uh,
I think the SAS had kind of figured this out through and a lot of militaries have is that the team size, beyond a certain size, you lose accountability in people.
So you've got to keep them quite compact for them to be high-performing.
The study done by Google into effective teams I thought was really interesting, which lists five key attributes for top teams, and they're not kind of what you would think necessarily.
The top one is psychological safety, so everyone feeling like they can take a risk and they're not going to be punished for it.
And then the points you made about everyone delivering impact, everyone knowing what their role is, and the leader just kind of keeping everyone heading towards that mission.
Because it's so easy to get distracted by all the other garbage that –
That is in the workplace.
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