Martin Rückert
speaker
255 appearances
1 recordings
1 series
first heard Apr 2026
last heard 7 Apr
Martin Rückert’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Apr 2026 with 1.
Appearances
Systems.
Typically and they're not connected.
And so they are able to go from one node to another and say this w could be an upsell opportunity for us.
So they
Yeah.
So two examples, one from the problem side of the house, one from the optimistic side.
Okay, we want to actually earn more money.
Yeah, so um what we're looking at right now is um
It's a rather from a from a knowledge graph perspective, uh uh simple uh cases.
So for instance, uh as we already explained, um uh root cause analysis, like if a customer because that is like the one of the most immediate uh uh topics that that uh telcos have and and um that is where say uh a large portion of the value add would sit.
So
So um so root cause analysis, Martin cause, what is his problem, okay, he's connected to this net cell tower, uh stuff like that.
And then the agent, like the the the agent uh on in the call center or the technical agent immediately being able to tell, okay, um this is the cell tower, uh and I'm I'm uh a technician is already on uh his way or
her way to um the the cell tower and it's gonna be fixed uh by the end of the day and I will send you a uh an RCS or an SMS or what's uh whatever to notify you what when it's resolved.
notify you one.
So the these are the this um the topics that we're currently looking at.
But of course um uh we're all uh also in discussions with uh really connecting uh far more uh
let's say distant um uh relationships in OSS and BSS with customers already, but we're s we're getting it started.
Mm-hmm.
Yeah.
Showing 61–80 of 255 · page 4 of 13
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