Mary Ann O'Connell
speaker
1,572 appearances
3 recordings
1 series
first heard Jul 2010
last heard Oct 2014
Mary Ann O'Connell’s voice in public audio — every appearance, attributed to the second.
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Appearances
we do try and break it down.
We start by telling and and here are some of the dark and dirty secrets of annual.
Nobody reads them.
From cover to cover except me.
I don't even think the franchisors doing.
You know how I know this, Paul?
When I write them
I will put in
either a silly sentence or I will bury into an arcane part of the manual
When you find this, send me an email and I will send you a Starbucks gift card.
And then highlight this and tell me to take out of the manual.
Because I can tell you then if they are actually doing their work
through it and editing and making sure I have everything correct.
So I know that I'm the only one who leads them from front to back.
But if you know that, you have to say then why aren't they reading it?
And that gives you the clue to how you structure it.
The answer is that the manual again I I I referenced before as adult
We don't learn just by wrote, we don't learn by reading.
We have to learn by experience.
And and having context.
Showing 1101–1120 of 1,572 · page 56 of 79
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