Mary Jane Riva

speaker

719 appearances 2 recordings 1 series first heard Sep 2016 last heard Jun 2021

Mary Jane Riva’s voice in public audio — every appearance, attributed to the second.

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So there's other things where it got heavier in one area.

Well you're able to lighten up here because now you don't have the party rooms and and so on, all the people coming in.

But yeah, and then if somebody got sick, yes, what do we do?

It it's just been a a very tough year for everybody.

Our franchisees have stepped up and done an awesome job, but I sympathize with the stresses that they've had and continue to have

today with the labor situation.

We do have some drive-throughs that we already had.

Those obviously were also something that kicked in and were a little busier, but we still delivery was a big deal.

Our third party delivery system where we weren't using them too much, that kicked in more.

But it's still primarily our own delivery that is really sustaining us.

We we don't see a huge all third party by any means.

And so the numbers were normally may have been a third, a third, a third or a

little bit more dine in than a third.

Now it was basically um, you know, half and half on delivery and pickup.

So it really just changed the whole dynamics of everything.

And wearing masks was tough for the employees.

You know, they're back by an oven.

And how do you how do you manage their they're going 90 miles an hour with sales that, you know, we're having 19% increases.

Some stores were having 50, 60% increases.

And and you got employees back there that are working their tails off and they've got to have this

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