Mary Jane Riva

speaker

719 appearances 2 recordings 1 series first heard Sep 2016 last heard Jun 2021

Mary Jane Riva’s voice in public audio — every appearance, attributed to the second.

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Franchise Today · Mary Jane RIva: Multi-Unit Franchisee and Pizza Factory CEO! · 30 Jun 2021 podcast

And um very appreciative of the people that are helping to me to do this because I certainly there's there's nothing I'm doing on my own.

It's always because of the people that are around me.

You know, back in nineteen ninety, it was still fairly, it was only at the time that started franchising in eighty-five, so wasn't too old, but we were still in a great atmosphere of growth.

And the technology back then really wasn't that kicked in or dialed into restaurants yet.

So it wasn't too big of a deal that we didn't have things, but then as it got to

Be maybe five, 10 years in, okay.

POS systems were getting much more prevalent in in business.

You had online ordering, you had all these things that were starting to happen, and that's where the decline in keeping up with stuff with the former owners, who by the way I'm still very good friends with, and totally in agreement that they knew they needed to move on and let somebody come in.

So I'm not saying anything that's dogging on them by any means because I I appreciate

appreciate them as well.

But the company started getting to that point where I knew what we were trying to do at our stores because we were in Southern California, Temecula, Marietta.

Those were pretty big towns.

They were getting up to 125,000 people and things were changing.

And it was changing around us instead of within the company.

So that was the big deal when we purchased is basically taking that first week.

I already had an agenda, but

what were all the things that we felt we needed to do to support the franchisees better, make us more competitive, and keep us in the game with what's going on.

You have to keep up or you're gonna get lost.

You're gonna get lost in the dust.

Yeah, you know, the the no bully zone actually started in our tumeculus store and it was when we were franchisee, we were not the corporate owners.

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