Matt Abrahams

Yeah, I just interviewed Chris for my podcast. Great guy, really interesting insight.

Let me show you something. It's the next step. So let me give you just real quickly a couple examples of how this might work. Imagine you're in a meeting and your boss says, hey, give me an update on that project you're working on. you hadn't prepared for an update. So you follow this structure. You answer the three questions. The what is your update? Here's what I've done.

Let me show you something. It's the next step. So let me give you just real quickly a couple examples of how this might work. Imagine you're in a meeting and your boss says, hey, give me an update on that project you're working on. you hadn't prepared for an update. So you follow this structure. You answer the three questions. The what is your update? Here's what I've done.

Let me show you something. It's the next step. So let me give you just real quickly a couple examples of how this might work. Imagine you're in a meeting and your boss says, hey, give me an update on that project you're working on. you hadn't prepared for an update. So you follow this structure. You answer the three questions. The what is your update? Here's what I've done.

Let me show you something. It's the next step. So let me give you just real quickly a couple examples of how this might work. Imagine you're in a meeting and your boss says, hey, give me an update on that project you're working on. you hadn't prepared for an update. So you follow this structure. You answer the three questions. The what is your update? Here's what I've done.

Let me show you something. It's the next step. So let me give you just real quickly a couple examples of how this might work. Imagine you're in a meeting and your boss says, hey, give me an update on that project you're working on. you hadn't prepared for an update. So you follow this structure. You answer the three questions. The what is your update? Here's what I've done.

He likes to talk about mirroring. That's what it is. Yeah, that's what it is, mirroring. And then Charles Duhigg calls this looping. It's this notion of you start with what the person says, you loop back to it, and then you move forward. And they're both talking about exactly the same thing.

He likes to talk about mirroring. That's what it is. Yeah, that's what it is, mirroring. And then Charles Duhigg calls this looping. It's this notion of you start with what the person says, you loop back to it, and then you move forward. And they're both talking about exactly the same thing.

He likes to talk about mirroring. That's what it is. Yeah, that's what it is, mirroring. And then Charles Duhigg calls this looping. It's this notion of you start with what the person says, you loop back to it, and then you move forward. And they're both talking about exactly the same thing.

He likes to talk about mirroring. That's what it is. Yeah, that's what it is, mirroring. And then Charles Duhigg calls this looping. It's this notion of you start with what the person says, you loop back to it, and then you move forward. And they're both talking about exactly the same thing.

He likes to talk about mirroring. That's what it is. Yeah, that's what it is, mirroring. And then Charles Duhigg calls this looping. It's this notion of you start with what the person says, you loop back to it, and then you move forward. And they're both talking about exactly the same thing.

The so what is, here's why it's important. It matches our goals or expectations. And then the now what is, here are the three things that I need to have happen before I can progress. So simply by answering what, so what, now what, you've given a structured, packaged, concise response to the update.

The so what is, here's why it's important. It matches our goals or expectations. And then the now what is, here are the three things that I need to have happen before I can progress. So simply by answering what, so what, now what, you've given a structured, packaged, concise response to the update.

The so what is, here's why it's important. It matches our goals or expectations. And then the now what is, here are the three things that I need to have happen before I can progress. So simply by answering what, so what, now what, you've given a structured, packaged, concise response to the update.

The so what is, here's why it's important. It matches our goals or expectations. And then the now what is, here are the three things that I need to have happen before I can progress. So simply by answering what, so what, now what, you've given a structured, packaged, concise response to the update.

The so what is, here's why it's important. It matches our goals or expectations. And then the now what is, here are the three things that I need to have happen before I can progress. So simply by answering what, so what, now what, you've given a structured, packaged, concise response to the update.

It's you recognize what the person has said, which validates them, which builds connection and trust, but it also gives you a starting point for what comes next.

It's you recognize what the person has said, which validates them, which builds connection and trust, but it also gives you a starting point for what comes next.

It's you recognize what the person has said, which validates them, which builds connection and trust, but it also gives you a starting point for what comes next.

It's you recognize what the person has said, which validates them, which builds connection and trust, but it also gives you a starting point for what comes next.