Matt Abrahams

This is Deborah Schifrin you're talking about. Deborah is also a colleague at Stanford. And before I tell you the question, her goal is to give people an opportunity to say more. So a lot of us in our dialogue, we ask a question, they respond, we ask a question. But if you actually pause for a moment and you ask people and you just give them an opportunity to say more.

Oh, well, thank you for that opportunity. I think one of the things we did not talk about that is important for us to think about is not just what you say, but how you say it. We need to be thinking about our body and our voices when we communicate. So it's not just feeling comfortable and confident speaking in the moment, it is appearing comfortable and confident.

Oh, well, thank you for that opportunity. I think one of the things we did not talk about that is important for us to think about is not just what you say, but how you say it. We need to be thinking about our body and our voices when we communicate. So it's not just feeling comfortable and confident speaking in the moment, it is appearing comfortable and confident.

Oh, well, thank you for that opportunity. I think one of the things we did not talk about that is important for us to think about is not just what you say, but how you say it. We need to be thinking about our body and our voices when we communicate. So it's not just feeling comfortable and confident speaking in the moment, it is appearing comfortable and confident.

Oh, well, thank you for that opportunity. I think one of the things we did not talk about that is important for us to think about is not just what you say, but how you say it. We need to be thinking about our body and our voices when we communicate. So it's not just feeling comfortable and confident speaking in the moment, it is appearing comfortable and confident.

Oh, well, thank you for that opportunity. I think one of the things we did not talk about that is important for us to think about is not just what you say, but how you say it. We need to be thinking about our body and our voices when we communicate. So it's not just feeling comfortable and confident speaking in the moment, it is appearing comfortable and confident.

So let me share just a couple bits of advice about what we can do with our body and our voices. First and foremost, you want to be big. Many of us, when we get nervous or are feeling threatened, we make ourselves small. So the best thing you can do is take your shoulder blades and just pull them down. Make yourself broad. I'm not pushing my elbows back. I'm not puffing my chest out.

So let me share just a couple bits of advice about what we can do with our body and our voices. First and foremost, you want to be big. Many of us, when we get nervous or are feeling threatened, we make ourselves small. So the best thing you can do is take your shoulder blades and just pull them down. Make yourself broad. I'm not pushing my elbows back. I'm not puffing my chest out.

So let me share just a couple bits of advice about what we can do with our body and our voices. First and foremost, you want to be big. Many of us, when we get nervous or are feeling threatened, we make ourselves small. So the best thing you can do is take your shoulder blades and just pull them down. Make yourself broad. I'm not pushing my elbows back. I'm not puffing my chest out.

So let me share just a couple bits of advice about what we can do with our body and our voices. First and foremost, you want to be big. Many of us, when we get nervous or are feeling threatened, we make ourselves small. So the best thing you can do is take your shoulder blades and just pull them down. Make yourself broad. I'm not pushing my elbows back. I'm not puffing my chest out.

So let me share just a couple bits of advice about what we can do with our body and our voices. First and foremost, you want to be big. Many of us, when we get nervous or are feeling threatened, we make ourselves small. So the best thing you can do is take your shoulder blades and just pull them down. Make yourself broad. I'm not pushing my elbows back. I'm not puffing my chest out.

So not only does she say, is there anything else you'd like to say? Her magic question is, is there anything more you'd like to add? She also builds in a pause. So when somebody is done answering a question, if you pause just a little bit before you ask the next question or comment on it, you give people space. We are so busy and our attention is so pulled in different directions.

So not only does she say, is there anything else you'd like to say? Her magic question is, is there anything more you'd like to add? She also builds in a pause. So when somebody is done answering a question, if you pause just a little bit before you ask the next question or comment on it, you give people space. We are so busy and our attention is so pulled in different directions.

So not only does she say, is there anything else you'd like to say? Her magic question is, is there anything more you'd like to add? She also builds in a pause. So when somebody is done answering a question, if you pause just a little bit before you ask the next question or comment on it, you give people space. We are so busy and our attention is so pulled in different directions.

So not only does she say, is there anything else you'd like to say? Her magic question is, is there anything more you'd like to add? She also builds in a pause. So when somebody is done answering a question, if you pause just a little bit before you ask the next question or comment on it, you give people space. We are so busy and our attention is so pulled in different directions.

So not only does she say, is there anything else you'd like to say? Her magic question is, is there anything more you'd like to add? She also builds in a pause. So when somebody is done answering a question, if you pause just a little bit before you ask the next question or comment on it, you give people space. We are so busy and our attention is so pulled in different directions.

I just pull my shoulder blades down and I make myself look bigger. You look more confident. You wanna hold your head straight and not tilted. I'm not saying be stiff and rigid. Just make yourself big. When you speak, vary your voice. If I were to have spoken like this for this entire interview, people would have left a long time ago. Our brains are wild for novelty, things that change.

I just pull my shoulder blades down and I make myself look bigger. You look more confident. You wanna hold your head straight and not tilted. I'm not saying be stiff and rigid. Just make yourself big. When you speak, vary your voice. If I were to have spoken like this for this entire interview, people would have left a long time ago. Our brains are wild for novelty, things that change.

I just pull my shoulder blades down and I make myself look bigger. You look more confident. You wanna hold your head straight and not tilted. I'm not saying be stiff and rigid. Just make yourself big. When you speak, vary your voice. If I were to have spoken like this for this entire interview, people would have left a long time ago. Our brains are wild for novelty, things that change.

I just pull my shoulder blades down and I make myself look bigger. You look more confident. You wanna hold your head straight and not tilted. I'm not saying be stiff and rigid. Just make yourself big. When you speak, vary your voice. If I were to have spoken like this for this entire interview, people would have left a long time ago. Our brains are wild for novelty, things that change.