Matt Best
speaker
628 appearances
20 recordings
1 series
first heard May 2024
last heard 30 Aug
Matt Best’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 7 in all, peaking in Aug 2026 with 2.
Appearances
It's that tying together, knitting together, everybody rowing the boat in the same direction, right? And no one's kind of fighting. And it's so great to hear that example, Charlotte, thank you for sharing. I know our audience will really appreciate that and maybe see some of that in their own organizations.
Something you said just previously and I think that was particularly interesting or that sort of jumped out for me is how you've, what you're doing with your business and how you're enabling your business is to take that KPI data focus and actually carry it into those client partnerships as well. You talk about having a PMO and actually let's get wrapped around the same metrics.
So let's align your metrics with our goals so that everything is clear. I mean, that's got to be the North Star of client centricity, right?
Drop the mic. And I think just for the audience today, some absolute gold dust in there. And I know, obviously, we've been talking in the context of a recruitment business, but there's so much of this that is relevant, as you said, way beyond recruitment businesses. And just having that eyes on all of those really, really important things and not trying to boil the ocean.
I think one of the things you said right towards the end there was about taking time, right? So taking time to win a deal, but also taking time to invoke change within the business is clearly something you've done to great success and is starting to and taking those difficult personalities on the journey with you along the way as well.
So on behalf of Johnny and I, Charlotte, thank you so much for joining us today. We've thoroughly enjoyed it. Fantastic insight. And to our listeners, I'm sure you're going to get a huge amount from this conversation. So thank you.
Thank you, Charlotte.
Cut. Well done. That was brilliant. For more insights, make sure you subscribe. And if you enjoyed the journey, don't forget to leave us a review. Your feedback fuels our growth. Until next time, keep up that forward-thinking mindset. Goodbye.
Hello and welcome to the Growth Workshop Podcast with your hosts, me, Matt Best and Jonny Adams. In this podcast, we'll be sharing insights from our combined 30 plus years experience and hearing from other industry leaders to get their thoughts and perspectives on what growth looks like in modern business.
We'll cover all aspects of leadership, sales, account development and customer success, alongside other critical elements required to build an effective growth engine for your business. This podcast is aimed at leaders from exec all the way down to line managers. Welcome back.
We're here to continue our conversation with Athena Pepe's, founder of Athena Pepe's Consulting and Beacon Thought Leadership. Ethics is such a huge topic that exists in that. You mentioned earlier, is it going to take away people's jobs? Is it going to...
various other things as well right there's already questions you mentioned the new regulation around um ai like questions over the ethics that sit behind that you know putting out videos that have got people's faces when they weren't actually there representing something that they wouldn't necessarily believe in or support is that what's your perspective and take on that is is that is that an area that you're seeing is that becoming kind of heightened problem is that like i'm going to short it's going to slow us down a little bit but what's your what are you seeing in the market around
that ethics challenge.
No, I heard about that, but there we go.
I sort of gear towards this view of, because there's a point at which AI is already, I'm picking on AI, there are obviously other, but AI is already helping in finding efficiencies that makes people more productive, that can result in more growth. But I think to your point is, well, that growth at all cost, where does that sort of
kick in and start to become a problem or where does it become just, are we just going to find this natural equilibrium? And it just becomes a, Hey, look, there's going to be a sort of reassignment. I think my biggest concern is the pace.
So with other transformational changes, we think about in other industries in the past, you sort of automation in, in manufacturing, for example, that was probably sort of slower, maybe more expensive, but, than say AI could be, where it's so, everything's in the palm of your hand much, much faster.
That means an organization could tomorrow say, we're going to, you know, the example that you shared there, Athena, that, you know, we can cut 2000 jobs kind of almost overnight. And I think it's the pace of that, that might be the thing that hurts us because behind all of that, you've got the knock-on effect to education and to the journey that our
you know, the next generations are going on and the enabler of, okay, are we making sure that we're training them the right thing? You know, how much is AI prevalent in education in schools at the moment? Or is it just being left down to kids just learning through the way that they learn?
And I think that's probably the bit that concerns me slightly is the pace is probably different to say previous transformations. Yeah.
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