Matt Best

Hello and welcome to the Growth Workshop Podcast with your hosts, me, Matt Best and Jonny Adams. In this podcast, we'll be sharing insights from our combined 30 plus years experience and hearing from other industry leaders to get their thoughts and perspectives on what growth looks like in modern business.

We'll cover all aspects of leadership, sales, account development and customer success, alongside other critical elements required to build an effective growth engine for your business. This podcast is aimed at leaders from exec all the way down to line managers. Hello and welcome to the Growth Workshop podcast with myself, Matt Best, and my colleague and partner in crime, Johnny Adams.

We'll cover all aspects of leadership, sales, account development and customer success, alongside other critical elements required to build an effective growth engine for your business. This podcast is aimed at leaders from exec all the way down to line managers. Hello and welcome to the Growth Workshop podcast with myself, Matt Best, and my colleague and partner in crime, Johnny Adams.

Great to see you, Johnny, as always.

Great to see you, Johnny, as always.

So today we're joined by Mike Conan, who is an exec coach and a successful executive working in the hospitality sector with a focus on supporting services businesses to drive the right culture and focus on client service. So Mike, it's fantastic to have you on the podcast. Thank you so much for taking the time to talk to Johnny and I today.

So today we're joined by Mike Conan, who is an exec coach and a successful executive working in the hospitality sector with a focus on supporting services businesses to drive the right culture and focus on client service. So Mike, it's fantastic to have you on the podcast. Thank you so much for taking the time to talk to Johnny and I today.

So I guess as is customary on our podcast, we like to kick things off with a bit of something interesting that's happened in your past week. So Mike, maybe I'll come to you first. What's been going on in your week that you could share with our audience, maybe provide a bit of inspiration?

So I guess as is customary on our podcast, we like to kick things off with a bit of something interesting that's happened in your past week. So Mike, maybe I'll come to you first. What's been going on in your week that you could share with our audience, maybe provide a bit of inspiration?

Why do you feel like you might be the odd one out?

Why do you feel like you might be the odd one out?

We do tend to talk a lot about, obviously, about the business side and it all comes back to sort of growth. But I think, Mike, what you just shared there is exactly the point of this, right? There's the people side of things and how important that is. I mean, that's great, Mike.

We do tend to talk a lot about, obviously, about the business side and it all comes back to sort of growth. But I think, Mike, what you just shared there is exactly the point of this, right? There's the people side of things and how important that is. I mean, that's great, Mike.

That's quite a high level of maturity in terms of from a leadership perspective that a leader is willing to say, look, that's exactly what I need. I know I'm not sort of going to step out of the numbers for a minute and go back to the roof of my business that might be the people. So, yeah. Absolutely looking forward to digging into that with you a little bit more today.

That's quite a high level of maturity in terms of from a leadership perspective that a leader is willing to say, look, that's exactly what I need. I know I'm not sort of going to step out of the numbers for a minute and go back to the roof of my business that might be the people. So, yeah. Absolutely looking forward to digging into that with you a little bit more today.

I mean, Johnny, how do you follow that?

I mean, Johnny, how do you follow that?

Mike, I can see you're sort of chomping at the bit.

Mike, I can see you're sort of chomping at the bit.

I often share some experiences with family and that I've had with family and I was lucky enough to have my parents over visiting recently. So I think something that I've really taken away in the last couple of weeks probably is just that we will talk about sort of work life balance and how important it is.