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Melissa Winger

👤 Person
162 total appearances

Appearances Over Time

Podcast Appearances

Health Chatter
Navigating the Health System

Thank you so much. I am thrilled to be part of this podcast. It's a wonderful show, so I am honored to be on it. And yeah, just to start, I am not an author, not a writer. I don't know anything about publishing, but this was a story I needed to tell. And so that's when I took the journey on what it's like for the patient. And it is something that I have looked for on bookshelves for decades.

Health Chatter
Navigating the Health System

Thank you so much. I am thrilled to be part of this podcast. It's a wonderful show, so I am honored to be on it. And yeah, just to start, I am not an author, not a writer. I don't know anything about publishing, but this was a story I needed to tell. And so that's when I took the journey on what it's like for the patient. And it is something that I have looked for on bookshelves for decades.

Health Chatter
Navigating the Health System

and couldn't find it. I couldn't find it from the patient's perspective. And so that's why I'm like, I guess I have to write it. So I had to learn all about how to write, how to publish a book. And here we are, but it took about four years to get here.

Health Chatter
Navigating the Health System

and couldn't find it. I couldn't find it from the patient's perspective. And so that's why I'm like, I guess I have to write it. So I had to learn all about how to write, how to publish a book. And here we are, but it took about four years to get here.

Health Chatter
Navigating the Health System

Yeah, I think it is. So I have a son who's now 27, who has medical complexities. And so that is why I am a patient advocate or patient parent representative or whatever the term is. Consumer, I think we're called at some point. And I realized that over the time that it isn't like other industries where the consumer voice is present in everything.

Health Chatter
Navigating the Health System

Yeah, I think it is. So I have a son who's now 27, who has medical complexities. And so that is why I am a patient advocate or patient parent representative or whatever the term is. Consumer, I think we're called at some point. And I realized that over the time that it isn't like other industries where the consumer voice is present in everything.

Health Chatter
Navigating the Health System

And that's like other industries where you're purchasing products or services, healthcare is much different. And it's almost like the patient has to force themselves into the conversation. And it's a little backwards from other industries. And so that's what I've been doing for 10 plus years is

Health Chatter
Navigating the Health System

And that's like other industries where you're purchasing products or services, healthcare is much different. And it's almost like the patient has to force themselves into the conversation. And it's a little backwards from other industries. And so that's what I've been doing for 10 plus years is

Health Chatter
Navigating the Health System

Anybody that wanted the patient experience, the patient representative, the patient at the table, whether it was to fill a checkbox, because sometimes you have to have, you know, according to some accreditation, you have to have a patient parent representative. And maybe that it was to check the box. But either way, I thought I could put this in a book.

Health Chatter
Navigating the Health System

Anybody that wanted the patient experience, the patient representative, the patient at the table, whether it was to fill a checkbox, because sometimes you have to have, you know, according to some accreditation, you have to have a patient parent representative. And maybe that it was to check the box. But either way, I thought I could put this in a book.

Health Chatter
Navigating the Health System

And so when there isn't a patient at the table, the message is still out there.

Health Chatter
Navigating the Health System

And so when there isn't a patient at the table, the message is still out there.

Health Chatter
Navigating the Health System

That was actually, it's an interesting story because I was a, Teen mom, even though I hate using that word, I haven't found a better one. But being a young mom and having a son in the hospital a lot for various issues, he's missing the bottom of his fourth chromosome. So every organ system was affected in some way.

Health Chatter
Navigating the Health System

That was actually, it's an interesting story because I was a, Teen mom, even though I hate using that word, I haven't found a better one. But being a young mom and having a son in the hospital a lot for various issues, he's missing the bottom of his fourth chromosome. So every organ system was affected in some way.

Health Chatter
Navigating the Health System

And I just saw a flyer in the elevator for recruiting parents for the family advisory board at the hospital. And so I thought, sitting here day after day after day. I have a lot of experience. I'm just going to fill out an application.

Health Chatter
Navigating the Health System

And I just saw a flyer in the elevator for recruiting parents for the family advisory board at the hospital. And so I thought, sitting here day after day after day. I have a lot of experience. I'm just going to fill out an application.

Health Chatter
Navigating the Health System

And I remember at the bottom of the application thing that they require diversity on the groups to make sure that the entire population is represented on this board. And the only thing that I could think of, and I wrote it in big letters was I am 19. And then I sent it off and I thought, who is going to want a 19 year old board and I was accepted.

Health Chatter
Navigating the Health System

And I remember at the bottom of the application thing that they require diversity on the groups to make sure that the entire population is represented on this board. And the only thing that I could think of, and I wrote it in big letters was I am 19. And then I sent it off and I thought, who is going to want a 19 year old board and I was accepted.

Health Chatter
Navigating the Health System

And then a couple years later, I was the chairperson. And as the chairperson, I get voted on again. And that sort of gave me that fire of I could see what I could do. You know, when you were able to have viewpoints on how the furniture was organized in a patient room or how their website was designed. And so I started seeing the benefits that I could provide.

Health Chatter
Navigating the Health System

And then a couple years later, I was the chairperson. And as the chairperson, I get voted on again. And that sort of gave me that fire of I could see what I could do. You know, when you were able to have viewpoints on how the furniture was organized in a patient room or how their website was designed. And so I started seeing the benefits that I could provide.

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