Melissa Winger

And then I just have been unstoppable, I guess, being that everybody that wanted a patient and I was approached, I just said, yes, yes, yes, of course.

And then I just have been unstoppable, I guess, being that everybody that wanted a patient and I was approached, I just said, yes, yes, yes, of course.

I agree. And I took a spin on that in the book because we use this concept of patient-centered And it's hard for me to understand what that means. And it's almost like a fluff word, so to speak. It's this, you are told you're at the center, but in reality, what does that mean? And it's true. And I love, love the airline analogy because it is true.

I agree. And I took a spin on that in the book because we use this concept of patient-centered And it's hard for me to understand what that means. And it's almost like a fluff word, so to speak. It's this, you are told you're at the center, but in reality, what does that mean? And it's true. And I love, love the airline analogy because it is true.

You are still to this day giving up all your control. And the way I always looked at it was, you know,

You are still to this day giving up all your control. And the way I always looked at it was, you know,

literally handing my baby over for someone to put a knife to them like it was so right right that's not natural to a mother right I'm supposed to protect him I'm supposed to keep him from harm even though in the back of your head you know right that that it is needed for their health or their well-being but it's that concept of of handing your your baby over in that scenario that it's terrifying I'm

literally handing my baby over for someone to put a knife to them like it was so right right that's not natural to a mother right I'm supposed to protect him I'm supposed to keep him from harm even though in the back of your head you know right that that it is needed for their health or their well-being but it's that concept of of handing your your baby over in that scenario that it's terrifying I'm

And it never got easier. My son is 27 and I have to walk him back to surgery and I feel the same as I did when he was four months old. And that's why I took a different spin on the book to say, you are told over and over to be an advocate and you have to fight and stand up. And I'm like, why, why? We are at our worst. We are sick. We are weak. And now we're saying, nope, get up. Be alert.

And it never got easier. My son is 27 and I have to walk him back to surgery and I feel the same as I did when he was four months old. And that's why I took a different spin on the book to say, you are told over and over to be an advocate and you have to fight and stand up. And I'm like, why, why? We are at our worst. We are sick. We are weak. And now we're saying, nope, get up. Be alert.

Watch what's going on. Be involved. And it's like, how? When you're at the worst part of your life.

Watch what's going on. Be involved. And it's like, how? When you're at the worst part of your life.

And vulnerable.

And vulnerable.

Yeah, I agree. And one of the things that I think I came across when writing this book. I added a ton of research to it as well because my experience is just my experience. And so I wanted to capture the entire picture is when they surveyed nursing staff and how many of them would not recommend their own hospital to a family member. And I was like, why don't we use that data?

Yeah, I agree. And one of the things that I think I came across when writing this book. I added a ton of research to it as well because my experience is just my experience. And so I wanted to capture the entire picture is when they surveyed nursing staff and how many of them would not recommend their own hospital to a family member. And I was like, why don't we use that data?

Your own employees.

Your own employees.

family members or their own or themselves to the hospital they work at. And they're the ones that know, right? They're the ones that truly know what goes on.

family members or their own or themselves to the hospital they work at. And they're the ones that know, right? They're the ones that truly know what goes on.