Michael Isakson
speaker
366 appearances
1 recordings
1 series
first heard Apr 2019
last heard Apr 2019
Michael Isakson’s voice in public audio — every appearance, attributed to the second.
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Appearances
Marion Wade, our founder, started cleaning carpets in Chicago, moth proofing.
Wool carpets got eaten by moths.
But then as ServiceMaster was a publicly traded company, we had those objectives.
And then as we became a privately held company, we were purchased by Clayton Newby, Aaron Rice, about, I want to say, I'm going to get some dates mixed up here, but
became a private company and
They elected to change those objectives, which is fine, and we do have a good set of norms today, but certainly have changed a bit.
But for many of us in ServiceMaster who have been there for a long time, and Merry Maids, and FurnitureMedic, and Amerispec, those objectives are still very important.
They're important in our business, and as a franchisee, the
The
ladies that showed up today to clean homes in Iowa and in Arkansas and Ohio, hopefully those ladies saw those objectives at play.
Now, we fail at them, but they're aspirational.
absolutely.
Well, just a couple of thoughts.
As a franchisee, one of the real growth drivers when I was my first from 1977 until 1990 as a franchisee in Bismarck, North Dakota, was that I had the ability to talk to other franchisees.
Great franchisor.
I have a great franchisor today at Merry Maids.
Great organization and
But you know where I learned the most, Dan, was from other franchisees.
Pick up the phone and call somebody and say, how are you dealing with this issue?
How are you solving that?
Showing 161–180 of 366 · page 9 of 19
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