Mick Moss
speaker
104 appearances
1 recordings
1 series
first heard Apr 2026
last heard 3 Apr
Mick Moss’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Apr 2026 with 1.
Appearances
So that twenty-five percent increase allows them to have more trust, more engaged conversation.
And then as we continue to work with New Zip, you know, it's it's gonna be what other different use cases might work best in the mortgage space for them and really in a sense, you know, allow them to be able to grow and and utilize that branding experience.
the vision.
Yeah.
Is is for that to be the the staple, the expected outcome, and not be something where, you know, like right now I get excited when I see a branded call display come in, but I want that to be more the expectation on every call.
That's right.
Yeah, so so I think that the outcomes is um, you know, it isn't always about the answer, right?
I mean, it worked great for new zip.
It it helps drive their business.
We look at sort of every different industry vertical, whether it could be healthcare or banking, even those calls where you gotta have a payment reminder.
Um, some of those calls where it might be a speed to where you need to be able to get to the right time.
Or if you've got a customer that might be frustrated and it's a customer service department that's calling back.
What we're finding is when you lead with identity, more people are willing to engage.
We see more leads get closed, we see payments being made quicker.
We see customer like the service satisfaction scores, they go up when you have that in place and
Yeah, we just came after another really large open enrollment in the healthcare space where a lot of people were were looking to get insurance.
A a lot of users, a lot of enterprises are using Branicall display to be able to to make sure that those consumers understand that it's a healthcare company.
They're offering insurance, allowing them to be able to make the best
Um possible decisions.
So, you know, as we do that, we're seeing those large benefits in the communication space.
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