Mick Moss
speaker
104 appearances
1 recordings
1 series
first heard Apr 2026
last heard 3 Apr
Mick Moss’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Apr 2026 with 1.
Appearances
We know there's fraud though.
So one of the areas that we're always being careful of is how can we make sure that we can prevent fraudsters from utilizing this channel?
There's already inherent trust when we receive a phone call from a mobile device or on our mobile devices where we see content, where we see the name with logo, consumers already want to trust and answer and engage.
So we want to keep making sure that we put the legitimate dialers into those situations.
But when we think about a fraudster, we want to make sure they're not able to get in and use that channel.
We don't want to have them pretending to be one of the top 10 banks that are out there or a huge mortgage entity.
So we've got other ways where we encompass the whole branded calling solution.
We've got some ways that we can help work with the enterprise to know when they place their outbound calls, where we can honor the branding when we know it comes from the legitimate dialer from the legitimate enterprise.
But then we also have options to when a fraudster maybe tries to use a use a number.
You know, fraudsters are out there trying to illegally spoof, they're trying to find numbers off of websites and areas where they think they can try to um gain that false trust from a consumer.
And one of the areas that we're working with is while we're promoting really well on the display, we also want to block that fraudster outright.
And we've got evolving solutions in the fraud space to where me as a consumer
I'm going to get those identified calls when it's me and I'm going to be able to um not have those fraud calls to me when when it could be something that's nefarious.
And I think that's really important.
The goal is promote when we can, but don't put the consumer at risk where they could receive a phone call that might be misunderstood.
That's the plan.
That's right.
Absolutely.
Make sure that the enterprise who's doing who's doing the legitimate things.
They they are running a campaign.
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