Mickey Patton

Uh, you can use that as a general guideline.

It's, it's probably a little less than that, but, um, yeah.

Well, you, uh, salesperson incentive plans are based upon, uh, hitting goals by the end of the year.

Right.

And they get hitting accelerators.

So if you have a plan based on accelerators, you're going to do it annually so they can hit those accelerators at the end of the year and not get, for example, 10%, but 15% commission.

Actually, we have very good churn rate.

Our customers are very loyal.

We have very little turnover.

Our challenge is getting those customers to move off of our competitors, right?

So when they come to us, our business model is that we provide the services as part of that subscription.

So you sign up with us and you have a report that you want, or you have a change in some of the business processes that you have.

We do that as part of the subscription, but we don't charge extra for services.

We don't outsource it to another partner.

So usually we develop really, really good relationships with our customers over time.

So therefore there's, there's not much churn.

Well, actually, right now, what we're transitioning over to is now a more user-friendly model.

So our...

Our model has been that you contact us, we do a demo, we tweak the demo, we do a prototype demo, if you will.

It's very involved in our services implementation folks, do pre-sales and so forth.