Mike Lane

So they returned the fame and got a refund back on that.

And I happened to ring Telstra the other day, and I was frustrated again, which is always reaching out to you.

What could be, I said, was there any issues with the receptions?

I know reception in his area is not always the best.

Sure.

And they said, well, actually, there's been an outage around the 24th of May, which they're still working on.

So whether that had something to do with it or not, but in the meantime, he also suggested...

some tick phone or something by Telstra.

Is he in a regional area?

No, he's metropolitan at Liverpool or Moorbank, actually.

Well, he doesn't want – they've been all – both him and me mother have both been paying as you go.

Not – as I said, they won't – I've tried to talk them into putting a landline back on.

They won't do that because they don't make enough calls.

But they're both elderly.

They're both profoundly deaf.

I recently bought him an amplifier because I'm sick of trying to ring him and either my mother's phone's on silent and dad just don't hear it.

So that's helped a little bit.

Particularly if my mother's phone's off or down, it still rings, which is good.

I think that's what they might be with because he said, his mother said they're with Aldi.

So that's probably what they've got.