Mike Mace

speaker

519 appearances 3 recordings 1 series first heard Jul 2026 last heard 14 Sep

Mike Mace’s voice in public audio — every appearance, attributed to the second.

Trend

recordings per month · last 12 months

Recordings per month over the last 12 months — 3 in all, peaking in Sep 2026 with 1.

Appearances

newest first · ▶ plays the moment

Insights Unlocked · How to build agentic AI your customers will actually trust · 20 Jul 2026 podcast

Yep.

It's interesting.

We're so used to building products in the tech industry and by products, I mean things broadly that could be an AI bot that's on your website or something like that.

But we're used to thinking of those things as stuff that we're building out.

And it's all about how accurate is it?

How much latency does it have?

All of those sorts of things.

And what you're describing is something where it's fundamentally different.

It's not about the product per se.

It's about how do we create trust in the product such that they will allow it to do the things that we've designed it to do, which feels like that's a really different mental discipline that we need to be going through, right?

Yep.

You know, this whole concept of relationship as being key to AI software is to me a really, really interesting one.

You know, I'm so used to thinking of software as a tool and therefore usability is the most important attribute of it.

And what I think you're implying is, hey, it's the trust.

It's the trust in the relationship and how the relationship works that increasingly is going to drive the success of AI-centric software.

Do you have thoughts on like, how should a company be approaching this?

What should they test for?

Any guidance we could give folks listening to this podcast going, oh, Chase is right.

Showing 461–480 of 519 · page 24 of 26