Mike Mace

speaker

519 appearances 3 recordings 1 series first heard Jul 2026 last heard 14 Sep

Mike Mace’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 3 in all, peaking in Sep 2026 with 1.

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Insights Unlocked · How to build agentic AI your customers will actually trust · 20 Jul 2026 podcast

I like that.

So bring on the AI driven robots because they can go stack boxes in the background and free up the human beings to go deal with other human beings, which is what they tend to do best.

Yep.

You know, I'm glad you mentioned Rosie the Robot because that's a good analogy for me or way to frame it.

And I do like the idea of AI evolving to be the ultimate personal butler.

You know, the thing that like one of those British, my wife loves these British costume dramas from the 1800s and there's always the

the butler who understands the person perfectly and can anticipate and make everything happen for them in terms of the logistics of their lives so that they're free to do other presumably very fulfilling stuff.

And I love the idea of AI doing that.

I guess for you as a retailer, if I have an AI who's my super butler, who knows all my preferences,

I may be, and I'm not looking for Walmart policy, okay?

Here I'm talking about philosophically just as a general retailer.

I might be interacting with you through my AI bot, my Butler bot.

That's my interface.

How do you feel as a retailer dealing with that?

Is that threatening?

Is that empowering?

What do you do about it?

I like that, you know, and it seems to me, and this is now, okay, a couple of people in the industry speculating and, you know, with all the, we just said, you're not, we're not supposed to do it that way, but I.

It feels to me like there could be situations where it is to the advantage of the user, if they're willing to do it, to share a certain level of private information through this sort of controlled mechanism, because it will produce much better results for them from everybody that they engage with.

You know, I at some level, I want you to know that I've moved from an apartment into a larger house and that I now have much more room for different types of furniture.

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