Natalyn Lewis

Like the release of physical emotion is super important.

And there's a way to do that in a super healthy way.

With athletes, it's a really fun thing to teach them because it completely shifts the dynamic of their performance.

So when you're working in an office setting and they're like, okay, well, I'm sitting at a desk feeling trapped in my little cubie here with my headset on and my screen and this person's yelling at me and I'm feeling all the emotion and all, at first I felt rage and then I just got pissed off and then this person got personal and now I'm just,

flustered and I could my my mind went blank and I can't figure out what I'm doing what are they supposed to do there's tools for this but a lot of people just don't know the tools or they don't understand it and so they come back and they're like well you just gotta suck it up and take the next call but they don't know what that looks like or what they're supposed to physically actionably do and so the leader since the leader doesn't know and they don't train their staff that

when their staff keeps coming to them, they get more and more uncomfortable with the question because they don't know the answer.

And that's a very uncomfortable position for leaders because they don't like it.

They like having the answer.

Yeah.

Well, there's some science to why that would work.

And it's the idea of if you think about emotions like a still bottle of water and everything that happens in the day adds a little carbonation.

And then the big moments shake it up a little bit.

Like, where do you want to open that thing?

You want to open it on your nice carpet?

You want to open it over the sink with rubber gloves and goggles on, right?

It's like the... So when you give somebody a sink...

and some rubber gloves and some goggles.

Like, you're welcome to open this.

Then the opening is no longer this trepidation or this crushing it down or hoping it doesn't come out on somebody.

It's actually quite enjoyable to release it.