Natalyn Lewis

Because they said if they have a higher level of emotional intelligence, they can be trained faster with less frustration.

They're not afraid to learn it.

They're not afraid to engage.

They're not afraid to make mistakes and they're not afraid to win.

And so there is some degree of hiring involved for sure.

And there, when you, when you have a decent hire, like a mid to hire, right?

That hire can be taught with some basic skills like the, yep, you got a baseball team.

You got one natural athlete.

And maybe you got nine that you need to teach them how to bat.

And then you got your 10th one that you're like, bless your heart, son.

But no matter how many times we swing that bat, you should bowl.

That's what you should switch from baseball to bowling.

Like that's where we should go with you, right?

I have some soccer players like that too, where I'm like, wow, her natural ability is uncanny.

I have some where once I teach them a skill, they perform incredibly well.

And I have a couple that I'm like, cross country is a sport that's better for you because nothing will be at your feet but the ground.

And that is a better place for you to be, right?

It's not unlike that with emotional intelligence.

You're going to have some natural athletes.

You're going to have some that can be taught, and you're going to have some that you're like, sales and service is not a great space for these people.