Nick Turley

And this kind of question

It kind of changes as you evolve and you grow up and you ask yourself, what are we really building here?

And to this day, I want to build a super assistant that can actually help people achieve their goals.

And ultimately, the thing we care about is, is our product doing that?

Is it actually helping you do the thing that you're coming to the product to do?

And it's so different for different people, right?

Some people are trying to get healthy.

Other people are trying to start a company, learn a new topic.

do their taxes.

There's all these different things that you might be doing.

And the true measure of success is that we're helping you do that.

And obviously, we look at WAU in particular because we want to know if you're coming back to the product.

We look at retention.

But we look at all kinds of stuff in aggregate because really there isn't this one single thing that you can optimize for.

It's a good question.

I care a lot about long-term retention, and I would put all my points there because I'm really proud of the retention stats we have.

But ultimately, the sign of durable values, whether or not people are coming back in three months, because that means you're really solving their problems.

I think things like revenue, they follow from that versus trying to go on those things directly.

We've had a lot of success making very principled decisions on this stuff.

One good example is GPT-4 used to be behind a paywall because we could serve it to everyone.