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Nicolas Vandenberghe

๐Ÿ‘ค Speaker
215 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

And we're getting there.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

We have a solution.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

One thing remarkable about Chili Piper is that we have a no-discount policy.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

So we just don't know discounts.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

And even these companies that I mentioned, they're very large companies with procurement departments bigger than our company.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

But 10,000, then the question will be, is it reasonable to charge the same price for 10,000?

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

Or should we have at least some steps?

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

We'll cross the bridge when we get there.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

But for now, everybody pays the same price.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

That's right, exactly.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

We have two license levels.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

Those who don't need a phone only pay $25 a seat.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

So the phone is $15 and the scheduling only is $25.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

I see.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

So yes, they will pay the same price.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

And the reason why we've been able to do that, Nathan, is that we've taken positioning where we're unique.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

So, they have the choice not to use Chili Piper, but not the choice to use something else, right?

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

The concierge solution we have right now, nobody else does it.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

We have some other solution with routing of meetings for the handoff between SDR and account executives that nobody else does.

SaaS Interviews with CEOs, Startups, Founders
1422 How He Drove $300k Expansion on $1m ARR Cohort in 12 Months

So, it's a matter of do I want to invest in a tool or not?