Nicole Lapin

So let's start with when we met, you were building laundress.

The way you described it to me made me a believer.

Your passion about laundry, I had never, not once, not ever really thought critically about my laundry.

And I completely just wanted to buy whatever you were selling.

So I did.

But tell me why you decided to sex up the laundry business.

But you were not an entrepreneur before, right?

I mean, that also wasn't really a word in 2000.

I think there are a couple kinds of founders.

One who wants to be a founder, so they are out there hunting for a business idea.

And another one who has a business idea, so they become a founder.

It sounds like you were...

a little bit of both.

Yeah, and when you started, also the idea of raising money and taking on VC was not as popular.

Well, so you never raised money for the laundry.

You had a SBA loan.

No.

And when you were in those early days, how did you get into the credit card funding zone?

Because a lot of entrepreneurs, if they're going to bootstrap, there are good days, there are bad days.

You have to get scrappy and creative.