Niklas Dorn
๐ค SpeakerAppearances Over Time
Podcast Appearances
How much did you raise?
Um, 600 K. Okay.
Um, around 11 people.
Okay.
Full time.
And then a couple of other people.
Yeah.
Okay.
So it's like, um, one person that is half like sales and half customer success.
Then five people in development, then we have one in UX.
Yeah, honestly, we have like...
Two symptoms we recognize.
So actually, we had like a rather high churn on freelancers and smaller accounts.
Six percent, seven percent, something like that.
And then we really went like into data and we talked to the people because as a founder, you're really like, oh, my God, why do they churn?
Why do they don't use it anymore?
So and 50 percent of these users said, hey, we really like that software, but we actually run out of projects.
And for us, this was like a signal to say, okay, maybe it's better to focus on like bigger clients where they have like continuous business to work on with 5Stage.
And in this sector, we have like a churn rate of 2%, 2.5%, something like that.
The first was like revenue churn, yes, with the smaller ones.