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Oli Gardner

๐Ÿ‘ค Speaker
162 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

we grandfather everyone in this time for at least two years um the plans have been restructured in a way that is actually more beneficial probably if you go to the new pricing because some of the things we charge you for extra four little add-ons we don't do that anymore and we based it based in more on the actual pure value you're getting

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

But yeah, you can get it for about two years.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

But the reason we did it back like five years ago was because we were having too many support calls with people who weren't marketers.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

They were just people who signing up was too cheap.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

Since we took that away.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

What was that plan price point wise?

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

I think we had like a $10 plan.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

And so we took that out.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

And then we eventually took the $25 plan out as well.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

Our revenue went up, obviously, because things cost more.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

I mean, it's really scary doing that.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

You think, oh, no one's going to sign up anymore.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

But they do.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

They pay for it.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

It's a great product.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

But also our support burden went way down because now we had professional marketers who knew what they were doing on the phone.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

So they were asking marketing questions or how to use the product rather than how do I do marketing or what do I do with this?

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

And as we've grown, we're now, we're trying to scale with our customers.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

So we've gone, we're going more for the M and the SMB.

SaaS Interviews with CEOs, Startups, Founders
661: How Unbounce Hit $12M/Year In Revenue, 14k Customers, Very Little $$ Raised with Co-Founder Oli Gardner

And so that's where our features have gone, and that's where our pricing.