Olivia Moore
speaker
3,003 appearances
15 recordings
1 series
first heard Mar 2025
last heard 3d ago
Olivia Moore’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 8 in all, peaking in Mar 2026 with 2.
Appearances
hiring and building this forward deployed motion with the FDEs, forward deployed engineers, like everyone is talking about them now.
But I think it's about like really being customer obsessed and really focusing on like the value add and their problem and really sitting down with them and going to their offices and learning what they need.
So sure, there's a lot of like,
uh synergies in the industry and what you learn from a customer might be relevant to another but very soon we realize that there's not a one-size-fits-all even within inbound carrier sales even like within this workflow in the enterprise maybe like there's like a long tail where this might apply but enterprises operate very very differently and that's why we build a platform that um is flexible enough to adapt to anyone's operation and it's because
we were trying to like plug and play what we built somehow with a customer to another one.
It didn't really work.
Like they want something different.
They want to change the procedure.
They want to call these tools.
They want to escalate whenever the carrier is not vetted and someone else wants to do it automated.
So we really had to build up
almost like horizontal technology because of the variety of all the nuances in this industry.
And that's how we create a platform that is not optimized for specific tasks, but more so optimized for doing work.
So our primitives are around workflows and data and integrations and SOPs, prompts,
you don't see like particular tasks being modeled because that's almost too opinionated.
And customers don't want like opinion, like their vendors forming opinions on how to run their operations.
Like they've been running it for a long time.
They don't know more about their business than I do.
I just come with the technology and I just want to come to like solve their problems, you know?
Yeah, I'll add to that.
Showing 261–280 of 3,003 · page 14 of 151
← Previous
Next →