Paul Mencel

speaker

2,431 appearances 11 recordings 1 series first heard May 2026 last heard 10 Aug

Paul Mencel’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 11 in all, peaking in Jul 2026 with 4.

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The Handcrafted Podcast: The Business of making things · 5 Ways to Get Better at Sales · 10 Aug 2026 podcast

So those quick replies can go a long way. voice-verified

Number two, track, track the people that are coming in, you need to either set up an online CRM, you need to do it by hand, you need to do it. voice-verified

I mean, like, I don't really care, write it on your wall, but you need to be tracking all the sales that are coming in. voice-verified

I do it a number of ways. voice-verified

So I have it a few redundancies. voice-verified

I have a few automated systems that I've set up that track into a CRM that track to a Google spreadsheet, as well as I also have like a running sort of like written one just so I could kind of keep it top of mind. voice-verified

Sometimes that's a little easier for me, you know, building things and making things with your hand for some for some reason, sometimes doing things analog just feels more natural and more right to me. voice-verified

So voice-verified

Making sure you are keeping track. voice-verified

The thing I really like about an online CRM is you're able to write notes in there. voice-verified

So when I say track, it's not just like, you know, John Smith requested blah, blah, blah, but it's also like John Smith and then all the information about the project. voice-verified

So it's like, you know, looking for this table, moving in in August, whatever. voice-verified

The table is located here, thinking of walnut, all this stuff. voice-verified

So when you do reference them or do talk to them, when we get to step five, you'll see you have all the information on hand. voice-verified

You have the sort of like voice-verified

The information you need to feel engaged, to feel like you are interested, like you care, like you're listening, all of that sort of stuff. voice-verified

That's all super important because what you're doing in the early days of the sales process is you're building trust. voice-verified

As makers, we're all building something from nothing. voice-verified

They're not going out to our online store like sneakers and just clicking buy, right? voice-verified

So what they're doing most of the time is – voice-verified

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