Pedro Franceschi
speaker
536 appearances
1 recordings
1 series
first heard Jun 2026
last heard 10 Jun
Pedro Franceschi’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.
Appearances
You'll be the one figuring out, okay, how do we design our onboarding process or how we design our growth engine and our customer acquisition and the way we talk to users and the way we synthesize the data.
All of that would be redesigned from scratch.
So I think it's almost like you have to sort of refound the very concept of what the company self-identity is and the way the functions and people's sense of success get structured.
AI is an umbrella that I think has like three things, the way we talk about it internally.
There's product AI, the product we actually ship to customers.
There's operational AI, which is things that directly affect our ability to serve customers at scale.
Like think of customer success, risk, onboarding operations, et cetera.
And then there's corporate AI, which is how people work internally.
The three agendas matter, and they matter in different ways depending on the timing of the company.
And I think people will sometimes sort of pigeonhole themselves in one of the three.
But in reality, I think you have to take a step back and be like, you know, the same thing we were talking about earlier.
Like, why can't you solve everything with AI?
At a limit, that's the question.
And then sort of start from there and start problem-solving around that question.
It's a turnaround, almost.
I think you have to assume that if you're a big, large company that's not AI-native, you're doing a turnaround.
Right.
I think like processes are designed not to change.
There is a certain amount of broken glass required.
The question is how I think it's 10 X easier for the CO to break last.
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