Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Blog Pricing

Pete Lampson

๐Ÿ‘ค Speaker
275 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

Our gross churn right now is still at about that 12% number.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

And our net is 1% per month, a little over 1% per month.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

And I mean, we're in the 1.2s generally.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

And then our net is when we, because of expansion revenue, which we define as both add-on sales and upgrades, is where it drops down below 1%.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

Net negative churn is, of course, the holy grail for SaaS companies.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

Easy to say, hard to do in the SMB market, as you suggested.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

So I hope so.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

Certainly, that's what we keep marching towards as best we can.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

We continue to make progress towards it.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

I don't know if we'll get there or not, but every tenth of a point of progress we make adds value to the company and to our customers.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

So I hope we can get there, but even if we don't, it is an effort worth pursuing because even if we get halfway there from where we are now, we're better off.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

Well, my favorite hasn't changed.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

I think it's still the hard thing about hard things.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

I'll say Dave Maffi with Akumina.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

Married.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

57.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

57.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

I'll say push yourself harder.

SaaS Interviews with CEOs, Startups, Founders
JazzHR Has Record 40k Applicant Month During Pandemic, $15m Revenue

Now, we run the business at cashflow breakeven.

SaaS Interviews with CEOs, Startups, Founders
JazzHR Has Record 40k Applicant Month During Pandemic, $15m Revenue

We could be cashflow positive if we chose to, but we plow everything we can back into the business to drive additional growth.