Peter Cappelli

speaker

290 appearances 2 recordings 1 series first heard Jan 2026 last heard 24 Jan

Peter Cappelli’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 2 in all, peaking in Jan 2026 with 2.

Appearances

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The Last Show with David Cooper · Peter Cappelli: Workplace Slights - January 23, 2026 · 24 Jan 2026 podcast

And yet it still matters.

That's the interesting thing, right?

Yeah.

So the only thing we could really measure, this is retail context, so you can't, it's not like they're selling stuff or things like that.

We have lots of different performance measures, but you could look at their absenteeism and you could also look at, because they had some control over how many hours they worked, did they pull it back?

And the answer was absenteeism jumped up a lot.

The number was 50%, which sounds unbelievable, somebody told me, but

You know, if baseline absenteeism is one day and you move to two days, that's 100% increase, right?

So it starts from a very low number.

So that's why it's a big percentage increase.

But absenteeism was up and people withdrawing hours, basically, I don't want to be around so much, right?

So those are the two measures that we saw.

And I think the interesting question about this, so we asked the company, you know, the employer, why would these cards be late?

And they said, well, it's not on purpose.

The boss probably just got busy or forgot, which makes it seem really trivial and forgiving, right?

Forgivable.

Yeah, no malicious intent.

No malicious intent.

However, if you're the employee...

And you're thinking about this and you're thinking, how much intent do you need to just hand me my freaking card?

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