Phillipa (Philippa) Wilson

speaker

228 appearances 1 recordings 1 series first heard May 2025 last heard May 2025

Phillipa (Philippa) Wilson’s voice in public audio — every appearance, attributed to the second.

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Off the Rails from the U.S. Faster Payments Council - FPC · 22 May 2025 Phillipa Wilson of Mastercard on cross border, business to business/B2B, AI, and the NBA playoffs · 22 May 2025 podcast

And I will give you myself as an example.

If you're making a purchase, like you're trying to think about what's important to me about that purchase.

Is it time?

Is it just that I need to get it done?

What forms of payments will they accept?

So there are...

you do need to think about how do you provide your customers with those choices and think about either what do they need from a safety and security perspective, from a liquidity perspective, or a serviceability perspective to make sure they have options that fit any one of those things, right?

So if it needs to be a card payment because they

value the points or they need the extension of credit, that might be a better option.

But if it's something that is immediate, that needs to get there right away, clearly having things that could do that instantly are really important.

That's a really great question, and it's something that we just spent quite a bit of time talking about at the last member meeting.

So one, I'm looking forward to the next member meeting in September in Maine.

It's quite frankly a state I've never been to, so I'm looking forward to going to Maine.

So I think the things that we should continue to do there is, in fact, trying to figure out

how we can co-collaborate, but not just talk about topics, but also come up with actionable solutions that people can then take back to their organizations and really implement.

I think we've got, again, because I see us as having moved from, you know, will faster payments be a thing?

Should you make the investment?

And now it's real.

I think instead of talking about the problem statements, now we have to really be solution-oriented.

and focus on then helping people take that knowledge back to their respective organization to then be able to implement those capabilities.

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