Phillipa (Philippa) Wilson

speaker
228 appearances 1 recordings 1 series first heard May 2025 last heard May 2025

Phillipa (Philippa) Wilson’s voice in public audio — every appearance, attributed to the second.

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That means we're teaching our circles well.
So MasterCard is extremely invested in being able to leverage AI because, one, we use it internally.
And we also see how quickly the space is evolving.
And we do think that there continues to be opportunities.
There was the initial use cases that we started to leverage AI for things like fraud monitoring, and that was really important.
Last year, we acquired Recorded Future, which operates off AI, and we had a chance to hear from their founder the other day.
He mentioned, and this is probably, I think, interesting from a context perspective,
Back in the early 90s, I was working on chip cards and I thought that was really cool technologies.
Well, in the early 90s, he was working on AI,
And it's just amazing to see clearly how far back that technology goes and how much it's been developed.
But let me bring it back to your question, which was we are very much we think AI plays a role in more than just fraud monitoring and being behind the scenes.
We actively use it at MasterCard for the way we work.
We're embedding it into the way we also conduct, you know,
our own personal development into our HR processes.
You can get coaching through AI tools on how to have difficult conversations or how to practice like a mid-year conversation.
So we're very much embracing AI and how it can help us improve the way we operate, but also at the same time,
time the way we think, right?
And it potentially frees us up to be able to think more broadly.
But that doesn't extend to just the way we operate internally.
It's also turning to the way we see the payments are evolving.
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